We aim for complete customer satisfaction.  If you are not pleased with your order, please contact us at and let us know how we can best assist you. 

Due to the nature of our products, we do not accept returns, make exchanges, or issue refunds.  Please note that all sales are final and are not subject to return. If you receive an incorrect or damaged item, please email us at info@strandsoffaith within five (5) business days from the date you receive your order. Include your full name and order number in order to aid us in assisting you.